Alana Eaton

Software Engineer

Experience

  • Smiley Lifting Solutions

    Software Engineer
    2023-Current

    Smiley Lifting Solutions is a leading provider of lifting equipment and services. As a software engineer, I am responsible for developing and maintaining internal employee platforms, enhancing user experience, and optimizing server performance.

    • I've developed and deployed full-stack applications with a backend powered by ColdFusion, Python, and Node.js, while seamlessly integrating APIs like Samsara, Google Maps, and ChatGPT to enhance functionality.
    • I've configured and optimized Linux and Apache servers, established best practices for version control with Git and SVN, and implemented agile workflows using tools like Jira and Asana.
    • I have architected improvements for internal employee platforms, leveraging jQuery, Oracle, and ColdFusion to deliver impactful solutions.
  • Flex Technology Group

    National Coordinator
    2022-2023

    Flex Technology Group is a leading provider of managed print services and office technology solutions. As a National Coordinator, I was responsible for managing client accounts and coordinating with internal teams.

    • I streamlined operations by establishing and maintaining Standard Operating Procedures (SOPs) and diagnosing critical software issues to ensure system reliability.
    • Leveraging Python, I developed scripts to automate repetitive tasks, improving efficiency across workflows.
    • I also utilized advanced Excel functions to automate inventory tracking and reporting, integrating data-driven solutions into daily operations.
    • Collaboration tools such as Jira, Notion, and Trello supported my contributions to a dynamic, agile environment, where I consistently delivered impactful improvements to internal processes.
  • Client Focus

    Account Manager
    2019-2022

    Client Focus is a leading provider of appointment scheduling and CRM solutions. As an Account Manager, I was responsible for managing client accounts. However, I went above and beyond to assist with technical issues, and optimize client service delivery.

    • I enhanced API functionality to enable seamless CRM integration for clients, driving improved system interoperability.
    • I designed and implemented an efficient client onboarding process, reducing friction and accelerating adoption.
    • Collaborating directly with the Director of IT, I identified and resolved critical software bugs while contributing to the development of new features.
    • I optimized scheduling systems, streamlining workflows to minimize user interactions and improve overall usability.

Skills

Technologies

OS: Windows/Linux
APIs: OpenAI, Samara, Google
Version Control: GIT (GitHub), SVN
Frameworks & Libraries: JQuery, Bootstrap5, React
Tools: VS Code, Oracle SQL Developer
Project Management: Asana, Trello, Agile, Jira, Notion

Languages

Javascript
  • - React
  • - jQuery
  • - Node.js
  • - Typescript
SQL
  • - Oracle
  • - MSSQL
  • - MySQL
ColdFusion
PHP
Python

Contact Info